Public Transit

A transit operator is judged on the one thing riders can verify for themselves: whether the bus arrives when the timetable says it will. On-time performance degrades quietly. A route slips a few minutes, headways bunch, and two buses arrive together with double the gap behind them. The complaints land before the monthly report does. Vehicle telematics puts every bus on a live map and measures schedule adherence against the published timetable rather than the driver's own log, flagging harsh braking, speeding, and idling as they happen. Automatic passenger counting turns ridership into capacity data, so route frequency follows actual demand instead of the last manual survey. Onboard video covers the passenger cabin and door areas, giving incident reports evidence rather than statements. The same position feed that runs the operations desk drives arrival-time displays at stops and in rider apps.